Cookies & Privacy

Privacy

We respect your privacy, we do not collect personal or sensitive information on you. We are in the business of making custom made house signs and are not interested in selling information to third parties about our customers. Please contact customer service -at- yoursigns.co.uk regarding any privacy issues

The information that you give to us is never sold, rented or divulged to any third parties.

The type of information that we need from you to process your order is your name, address, phone number, email address and the details of the house sign you would like to order. If you are ordering online, your credit card details will be processed by Optimal Payments or Paypal via a secure SSL connection. We never collect or handle customers credit card details online ourselves, only card payment details given by telephone are written down and these sensitive details are shredded as soon as the order has been processed.

The information that you give is only used to process your order. Your credit card details are not held on our computers ever, rather our secure SSL shopping cart passes your card information to  payment processing managed by Optimal Payments or Paypal.  Once your credit card details have been authorised by the secure server an email ‘sale’ notification is sent to us with all the necessary details - excluding your credit card details - so we can start to complete your order. We hold an electronic and paper copy of these details in our files for accounting & tax purposes.

We will not email you in the future unless you have given us your consent. Certain order status emails are sent to customers as each stage of the making process is ready. All data is collected lawfully and in accordance with the DataProtection Act 1998.


Cookies

In Brief: Our site uses cookies to count the number of visitors, it does not collect your personal information, they only check the performance of the website. 

Full yoursigns.com Cookie Policy

A cookie is a small file which asks permission to be placed onto your computer's hard drive. Once you agree, the file is added and the cookie helps examine web traffic or lets you know when you visit a particular site. 

Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies to your preference. However, this may prevent you from taking full advantage of our website.

We use cookies on our website and we assume you are ok with this otherwise please disable cookies in your browser or navigate away and clear cookies set by the website. 

Cookies on this website are used for:

  1. Analytical/performance purposes - this allows us to recognize and calculate the number of visitors and to see how visitors navigate around the website when they are using it. Therefore helping us improve the way our website functionality for example, by ensuring that users can find what they are looking for easily. 

  2. Functionality purposes - to help us recognize you when you return to our website. This allows us to personalize our content for you and remember your preferences and settings (e.g. your choice of language or region).

  3. Sharing purposes – this allows you to share pages with social networks such as Facebook and Twitter. 

If you have any questions regarding our Cookie policy then please email us: 

cookies@yoursigns.com