We respect your privacy, we do not collect personal or sensitive information on you. We are in the business of making custom made house signs and are not interested in selling information to third parties about our customers. Please contact customer service -at- yoursigns.co.uk regarding any privacy issues
The information that you give to us is never sold, rented or divulged to any third parties.
The type of information that we need from you to process your order is your name, address, phone number, email address and the details of the house sign you would like to order. If you are ordering online, your credit card details will be processed by Optimal Payments or Paypal via a secure SSL connection. We never collect or handle customers credit card details online ourselves, only card payment details given by telephone are written down and these sensitive details are shredded as soon as the order has been processed.
The information that you give is only used to process your order. Your credit card details are not held on our computers ever, rather our secure SSL shopping cart passes your card information to payment processing managed by Optimal Payments or Paypal. Once your credit card details have been authorised by the secure server an email ‘sale’ notification is sent to us with all the necessary details - excluding your credit card details - so we can start to complete your order. We hold an electronic and paper copy of these details in our files for accounting & tax purposes.
We will not email you in the future unless you have given us your consent. Certain order status emails are sent to customers as each stage of the making process is ready. All data is collected lawfully and in accordance with the DataProtection Act 1998.